Question: What if the hygrometer provided with Musik Tent™ doesn't agree with another hygrometer I've been using?
Answer: We've had very good success with the accuracy of our hygrometers when comparing to our standard. However, if there are two hygrometers measuring differently, we recommend the salt test (explained at https://www.cheaphumidors.com/resources/hygrometer-salt-test). This is a simple way to tell which one is most accurate. We do not recommend using humidity pouches with stated humidity levels (i.e., 49%) to check hygrometers.
Question: How often will I need to refill reservoir?
Answer: We've observed that refills are needed about every 6 to 12 months, depending on the conditions in your area.
Question: What closet rod should I use?
Answer: We recommend an Adjustable Closet Rod, such as Home Depot HD0021-48/72PM, or equivalent.
Question: How do I mount a closet rod in a closet with wire racks?
Answer: Most Musik Tent™ models will mount directly to the wire racks. For a Jumbo Musik Tent™, you may mount a rod underneath the wire rack into the studs behind the drywall for optimum strength, or connect it to the wire rack using large S-hooks (see photo). Recommend limiting instrument weight to no more than 15 lbs if using S-hooks on wire racks.
Question: What humidity level should I maintain inside Musik Tent™?
Answer: In our experience, wood is typically best kept in the 45 to 50% relative humidity rang. Taylor Guitars has a target of 47% RH (http://www.taylorguitars.com/.../10_SymptomsofaDryGuitar.pdf), while Martin Guitars maintains their factory in the 45-55% RH range (http://www.acousticfingerstyle.com/CareAndFeeding.htm).
Question: How does Musik Tent™ work when outside humidity is high?
Answer: In-door humidity in the summer months tends to be much drier than outdoor humidity due to air conditioning. When indoor humidity is at the desired level, the filament may be placed in lowest position or placed inside reservoir. It is not recommended to allow filament to dry out, as this may prevent it from working properly. If the indoor humidity climbs higher than desired, unscented DampRid hangers (www.damprid.com) may be hung inside enclosure, in combination with the Musik Tent humidity source, to reach the target relative humidity. DampRids by themselves tend to over dry out the enclosure.
Question: Will the Musik Tent™ damage the nitrocellulose finish on my instrument if it were to come into contact with the enclosure?
Answer: While the guitar surface should have limited contact with the PEVA (polyethylene vinyl acetate) enclosure, our opinion is that nitro is more likely to be harmful to itself due to its instability. The nitro finish contains some level of nitric acid, a byproduct of the process, making nitro more likely to discolor the PEVA enclosure over time; possibly leaving a slight yellowish discoloration on the inside surfaces.
Question: What about electric guitars, do different woods need to be at different humidities?
Answer: Generally, solid body electric guitars aren't too big of a concern other than the necks, which if they're oiled properly should not dry out. If not oiled properly, then fretboard shrinkage or splitting may occur. Archtop electrics with F-holes should be properly humidity controlled like acoustic guitars and violins.
Question: Why would humidity be an issue if the wood has a protective finish on it?
Answer: The protective finish reduces moisture loss on the outside surface of the body, but the inside surfaces of most acoustic guitars are typically exposed to the atmosphere. Prolonged dry periods may shrink and crack the wood - generally along the grain. Bridges and necks, if they're not maintained properly may crack or split as well. Even for electrics, a dried out neck may results in fretboard shrinkage, cracking, splitting or warpage. There are some example photos at http://www.origineer.com/damaged-wood-instruments.html.
Question: Would you please inform me on how it operates?
Answer: Please see our video at www.youtube.com/watch?v=txTz66dNfc8 that helps explain the Musik Tent™.
Question: Do you just refill the system with water or do you need to purchase a tent every time it is empty?
Answer: No need to purchase a new Musik Tent™. Simply replace the distilled water periodically. The filament may need replacing periodically if it gets excessive discoloration or stops emitting adequate moisture. Filaments are available in our Store.
Question: Can I purchase future orders from your factory?
Answer: Yes, please visit our online Store.
Question: How much would you charge for local pick up?
Answer: Local pickup is free.
Question: What product do you recommend to use to prevent mold and mildew?
Answer: We recommend a food grade additive, Aerobic O7 Stabilized Oxygen, 10 drops per gallon of distilled water.
Question: Is there a way to remove wrinkles from the clear cover of the enclosure?
Answer: A hair dryer positioned approximately 6" away from the cover works best for reducing wrinkles. Make sure to remove the hygrometer first, as overheating may cause permanent damage.
Question: Do I have to use your moisture source?
Answer: Any humidity device will work in Musik Tent™, but only our proprietary Humiform™ moisture delivery system will create a very uniform humidity inside and around entire instrument, and without making physical contact, be easily adjustable with the seasons, and require infrequent refilling.
Question: My room barely keeps 50% humidity with two humidifiers running in winter, I have an older home.
If I eliminate the humidifiers will the tent still keep at 50%.
Answer: Yes, a room humidifier should not be needed, assuming the room is maintained at a temperature comfortable for people.
Question: Why is the Musik Tent™ humidity not reaching set point?
Answer: Possible causes are that zippers may not be closed completely. Dry instruments may be pulling moisture from the air too rapidly (we've observed >10% reduction in the RH due to a single dry guitar). To determine instrument dryness, remove instrument(s), observe the increase in humidity over next 6-12 hours, reinsert instrument(s), and observe the decrease in humidity over next 6-12 hours. If a dry instrument is observed, position filaments on highest setting and leave instrument(s) inside when not in use. It may take one or more months of slow and steady re-hydration before the RH rises to target inside the chamber. A second cause is that the filament is not working properly, usually the result of drying out.
Question: What options exist for hanging guitars with tuning keys on one side or for anyone preferring not to use leather hangers?
Answer: We suggest closet hangers available at www.stringsandbeyond.com and www.amazon.com