Question: Why is the humidity not reaching set point?
Answer: Possible causes are air gaps or overly dry instruments. Please use the following guidelines to resolve:
Question: How do you know how humid a guitar should be?
Answer: In our experience wood is typically best kept in the 45 to 50% relative humidity range. For example, Taylor Guitars has a target of 47% RH (http://www.taylorguitars.com/.../10_SymptomsofaDryGuitar.pdf), while Martin Guitars maintains their factory in the 45-55% RH range (http://www.acousticfingerstyle.com/CareAndFeeding.htm)
Question: How does Musik Tent work when outside humidity is high?
Answer: When indoor humidity exceeds 55% RH, the filament may be placed in lowest position or removed. In-door humidity in the summer months tends to be much drier than outdoor humidity due to air conditioning. If the indoor humidity climbs higher than desired, DampRid tubs or hangers (www.damprid.com) may be added inside enclosure, in combination with the Musik Tent humidity source, to reach the target relative humidity. DampRids by themselves tend to over-dry-out the enclosure. It is recommended that unscented DampRids be used.
Question: What about electric guitars, do different woods need to be at different humidities?
Answer: Generally, solid body electric guitars aren't too big of a concern other than the necks, which if they're oiled properly will not dry out. If they dry out, then fretboard shrinkage or splitting can occur. Archtop electrics with F-holes should be properly humidity controlled like acoustic guitars.
Question: Why would humidity be an issue if the wood has a protective finish on it?
Answer: The protective finish does help, but in the case of acoustic guitars their inside surfaces are typically exposed to the atmosphere. Prolonged dry periods may shrink and crack the wood - generally along the grain. For bridges and necks, if they're not maintained properly (I used 3:1 oil, a trick taught to me by certified Martin and Taylor repair guys), they may crack or split as well. Even for electrics, a dried out neck may results in fretboard shrinkage, which can result in annoying "speedbumps" when moving up and down the neck, and even cracking, splitting or warpage. There are some example photos at http://www.origineer.com/damaged-wood-instruments.html
Question: How often will I need to refill the water?
Answer: Musik Tent Water Consumption Rate Testing (Northeast USA): Water levels decreased by 20 to 27 oz during 7 week period from Nov 2 to Dec 21, an unseasonably warm period, and decreased 28 to 43 oz during a 6.5 week, a seasonably cold period, from Dec 21 to Feb 4. At 128 oz per gallon, In the northeast USA, one jug of distilled water should last an average of 6 months or longer between refills.
Question: Would you please inform me on how it operates?
Answer: Please see our new video at https://www.youtube.com/watch?v=ERWfbeapnd0 that helps explain the Musik Tent™.
Question: I noticed it includes a floor cover. How much water is leaked onto the floor if any?
Answer: None. The carpet protector serves to complete the seal needed to achieve the desired humidity level inside the Musik Tent.
Question: Do you just refill the system with water or do you need to purchase a tent every time it is empty?
Answer: No need to purchase new Musik Tents. Simply replace the gallon jug of distilled water periodically. The filament may need replacing periodically if it gets excessive discoloration or stops emitting adequate moisture. This item is available in the Store. We estimate the cost of ownership to be about $1 per month.
Question: Can I purchase future orders from your factory?
Answer: Yes, please visit our online Store at http://www.origineer.com/store/c1/Featured_Products.html.
Question: How much would you charge for local pick up?
Answer: Local pickup is free.
Question: What product do you recommend to use as the fungicide? Where do you buy it?
Answer: We use Aerobic O7 Stabilized Oxygen, 10 drops per gallon of distilled water. This is a food grade additive - very safe. Other additives, such as a cap full of hydrogen peroxide seems to work also.
Question: Is there a way to remove wrinkles from the clear cover of the enclosure
Answer: A hair dryer positioned 6 to 12" away from the cover works best for reducing wrinkles. Make sure to remove the hygrometer first, as overheating may cause permanent damage.
Question: Do I have to use your moisture source?
Answer: Any humidity device will work in Musik Tent, but only our proprietary Humiform™ Moisture Delivery System will create a very uniform humidity around entire instrument without touching it, be easily adjustable with the seasons, and require refilling a couple of times per year.
Question: My room barely keeps 50% humidity with two humidifiers running in winter, I have an older home.
If I eliminate the humidifiers will the tent still keep at 50%.
Answer: Yes, no room humidifier should be needed assuming the room is maintained at a temperature comfortable for people.